Email Money Transfers (EMT) can be sent directly to us at [email protected]
To find out if the item you are interested in is available for purchase, contact us at the toll free number above or email us at [email protected]
The simple way to send money directly to another person using your online or mobile banking
Interac e-Transfer is a simple, convenient, and secure way to send and receive money directly from one bank account to another. All you need is access to online or mobile banking through a participating financial institution, and you can send money to anyone with an email address or mobile phone number1 and a bank account in Canada — without sharing any personal or financial information. It's a great alternative to cheques and cash.
To send an Interac e-Transfer:
Login to online or mobile banking at a participating financial institution
• Choose Interac e-Transfer within the Transfer/Payment menu options
• Select a recipient by entering an email address and/or mobile phone number
• Fill in the Interac e-Transfer information (dollar amount, account from which to withdraw the funds, a security question that only the recipient will know the answer to and optional personal message)
• Follow the instructions to confirm the information and complete the transfer
If you haven't signed up for online or mobile banking, contact your financial institution or visit their online banking website to sign up.
How your Interac e-Transfer is protected
When you send money using Interac e-Transfer, your money never actually travels by email or text message. Email and text messages are only used to notify the recipient and to provide instructions on how to deposit the money. Your financial institution and your recipient’s financial institution transfer funds using established and secure banking procedures.